Service on the heat pump

It is recommended that you clean the filter on the inner part yourself approximately every two weeks. (You will learn the interval as you go and there may be a difference in the season.) If you are good at regular maintenance, you will be able to have a longer interval between servicing the heat pump. We recommend servicing the heat pump every other year, so that the heat pump performs at its maximum and has a long service life.


What our heat pump service entails:


Cleaning:Clean the inside, clean the register (heat exchanger), clean the fine filter. Clean the outdoor unit and clean the register (heat exchanger). If new filters are needed, we are helpful in obtaining them. You will find the interval for changing any microfilter/carbon filter in the user manual for your heat pump.


Function and performance
Do a visual check of the heat pump system


Control functions on the remote control. Possible replacement of batteries comes in addition.


Read any error codes


Check voltage and ground. (outdoor and indoor)


Visual inspection of cables/ retighten contact points


Check the condensation water hose.


Check for abnormal noises/vibrations/leaks


Look for damage to fasteners and shock absorbers on the outer part/worn shock absorbers?


Retighten screws and nuts on the parts


Check that the heat pump works satisfactorily after the service has been carried out.


Document the status and summarize this for you. Repairs are not included in the service. Depending on how old the heat pump is, you should think about whether it is profitable to repair. If the pump is old (12-15 years), it may not be wise to spend thousands on troubleshooting and repair. New pumps perform more, use less electricity and often make less noise.


Order service via https://forms.office.com/r/VfkA0TMGt7 , For questions: call 45 45 8003 / 922 88799
We service most brands, but there may be some exceptions. For larger facilities, separate prices will apply/be agreed for each case.


The standard price for service assumes that the indoor and outdoor parts are positioned so that there is work space for working with the facility, and without the need for e.g. a ladder or scaffolding/lift.


Any roof/superstructure over the outdoor part must be able to be removed without complications, for example rusted screws. In such cases, elapsed hours are invoiced.